At axiebet, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. Our responsible gaming programme is built to keep every Filipino player in control, informed, and protected at all times.
Six pillars that define how axiebet protects every player on the platform.
Problem gambling can affect anyone — regardless of age, income, or background. In the Philippines, it is estimated that a significant number of recreational gamblers develop problematic habits without realising it early enough to seek help.
axiebet wants every player to be honest with themselves. If any of the warning signs on this page sound familiar, please use our self-exclusion tools or reach out to our support team immediately. There is no shame in asking for help — it is the responsible thing to do.
Gambling should always feel like entertainment. The moment it starts feeling like a necessity, an escape, or a way to recover money, it has crossed a line that needs to be addressed.
Chasing losses — Continuing to gamble in an attempt to win back money you have already lost, often increasing bet sizes in the process.
Gambling with money you cannot afford to lose — Using funds meant for rent, bills, groceries, or other essential expenses to fund gambling activity.
Hiding gambling activity — Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Inability to stop — Feeling restless, irritable, or anxious when you try to cut down or stop gambling, or repeatedly failing to do so.
Neglecting responsibilities — Missing work, school, or family obligations in Manila, Cebu, Davao, or wherever you are based because of time spent gambling.
Borrowing money to gamble — Taking out loans, borrowing from family or friends, or using credit cards specifically to fund gambling sessions.
Using gambling as an emotional escape — Turning to gambling to cope with stress, depression, loneliness, or other difficult emotions rather than addressing them directly.
Practical tools available to every registered axiebet player — use them anytime, no questions asked.
| Tool | Time Periods Available | Takes Effect | Reversal Period | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reductions) / 24 hrs (increases) | 24-hour cooling-off for increases | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reductions) / 24 hrs (increases) | 24-hour cooling-off for increases | Active |
| Session Time Limit | Per session (30 min – 8 hrs) | Immediately | Adjustable anytime | Active |
| Temporary Self-Exclusion | 7 days / 30 days / 90 days / 6 months | Immediately upon request | Cannot be reversed during period | Active |
| Permanent Self-Exclusion | Indefinite | Immediately upon request | Irreversible | Active |
Answer honestly. This is for your benefit — no data is recorded or submitted.
The Philippine Amusement and Gaming Corporation (PAGCOR) has established a comprehensive responsible gaming framework that governs all licensed gaming operators in the Philippines. axiebet aligns its player protection policies with PAGCOR's guidelines, which include mandatory age verification, self-exclusion programmes, player education initiatives, and advertising standards designed to prevent harm. PAGCOR's responsible gaming resources are available to all Filipino players and provide additional support beyond what axiebet offers directly on the platform. If you are concerned about your gambling habits or those of someone you know, PAGCOR's responsible gaming programme is a valuable resource for guidance and assistance.
Activating self-exclusion on axiebet is straightforward and takes effect immediately. Here is how to do it:
Step 1: Log in to your axiebet account and navigate to the Responsible Gaming section of your account settings. From there, select "Self-Exclusion" and choose your preferred exclusion period — options range from 7 days to permanent exclusion.
Step 2: Confirm your selection. Once confirmed, your account will be locked immediately. You will receive a confirmation notification, and all promotional communications from axiebet will be suspended for the duration of your exclusion.
Step 3: Alternatively, you can contact axiebet's 24/7 live chat support team and request self-exclusion directly. Our support agents are trained to process these requests promptly and without judgment. Simply state that you wish to self-exclude and specify your preferred period.
During a self-exclusion period, axiebet will not send you any bonus offers, promotional emails, or re-engagement communications. Any attempt to create a new account during an active self-exclusion period will be blocked. If you believe a new account has been created in your name during your exclusion, please contact our support team immediately.
axiebet also encourages players who are struggling with problem gambling to inform trusted family members or friends about their self-exclusion, as an additional layer of accountability. Gaming should bring joy to your life — not take away from it.
Responsible gaming starts with the right tools and the right mindset. Sign in to your axiebet account to review your limits, check your activity history, or activate a self-exclusion — all in one place.