axiebet Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "axiebet," "we," "us," "our" refers to the axiebet platform and its operating entity, accessible at axiebet.net.
• "Player," "you," "your" refers to any individual who accesses, registers on, or uses the axiebet platform.
• "Account" means the registered player account created on the axiebet platform.
• "Platform" means the axiebet website, mobile interface, and all associated gaming services available at axiebet.net.
• "Games" means all casino games, slot titles, live dealer tables, bingo, video poker, and sports betting markets offered through axiebet.
• "Funds" means any Philippine Peso (₱) balance held in a player's axiebet account, including deposits and winnings.
• "Bonus" means any promotional credit, free spins, cashback, or other incentive offered by axiebet to players.
• "KYC" means Know Your Customer – the identity verification process required before certain account actions are permitted.
• "Self-Exclusion" means a voluntary restriction placed on a player's account that prevents access to the platform for a defined or indefinite period.

By accessing the axiebet platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the axiebet platform and close your account. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

axiebet reserves the right to require you to re-confirm your acceptance of these Terms at any time, including following material amendments. Failure to confirm acceptance when requested may result in temporary suspension of account access until confirmation is received.

To register and maintain an account on axiebet, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age. This is a strict and non-negotiable requirement under Philippine gaming regulations. axiebet does not permit access to any person under the age of 21, regardless of jurisdiction.
• You are a natural person and not a corporation, partnership, trust, or other legal entity.
• You are accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You are not listed on any self-exclusion register maintained by axiebet or any relevant regulatory authority.
• You are not a current employee, contractor, director, or officer of axiebet, nor an immediate family member of any such person.
• You have not previously had an axiebet account suspended or permanently closed for breach of these Terms.

axiebet reserves the right to request documentary proof of eligibility at any time. Acceptable documents include a valid Philippine government-issued ID such as a passport, driver's licence, SSS card, UMID, or PhilSys national ID. Failure to provide satisfactory documentation within the timeframe specified by axiebet may result in account suspension and withholding of funds pending verification.

To access real-money gaming on axiebet, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number.

Each individual is permitted to hold one (1) account only. The creation of multiple accounts by the same individual – whether using different names, email addresses, payment methods, or devices – is strictly prohibited. axiebet employs technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, axiebet reserves the right to close all associated accounts and forfeit any balances held therein.

• You must not register on behalf of another person or allow another person to use your account.
• Account credentials are personal and non-transferable. You may not sell, transfer, or assign your account to any third party.
• axiebet reserves the right to decline any registration application at its sole discretion without being required to provide a reason.
• You must notify axiebet promptly if any of your registered details change, including your address, contact number, or email address.

axiebet may, at any time and without prior notice, require you to complete enhanced due diligence as part of its KYC obligations. This may include submission of proof of identity, proof of address, and proof of source of funds. Accounts that fail to complete KYC within the required timeframe may have withdrawal functionality suspended until verification is complete.

You are solely responsible for maintaining the confidentiality of your axiebet account credentials, including your username and password. axiebet will never ask you to disclose your password via email, live chat, or any other communication channel.

• You must use a strong, unique password for your axiebet account and must not reuse passwords from other services.
• You must not share your login credentials with any other person, including family members.
• All activity conducted through your account – including wagers placed and withdrawals requested – is your sole responsibility, regardless of whether you authorised the activity.
• If you suspect that your account has been accessed without your authorisation, you must notify axiebet immediately via live chat or email so that your account can be secured.

axiebet implements industry-standard 256-bit SSL encryption across all platform connections and login sessions. However, axiebet cannot guarantee the security of data transmitted over the internet and accepts no liability for unauthorised access resulting from your failure to maintain the security of your credentials.

All deposits and transactions on axiebet are denominated in Philippine Peso (₱). axiebet accepts deposits via the following payment methods, subject to availability:

• GCash
• PayMaya
• BPI (Bank of the Philippine Islands)
• BDO (Banco de Oro)
• Metrobank

Minimum and maximum deposit limits apply and are displayed at the point of transaction. axiebet reserves the right to amend deposit limits at any time. Deposits are generally credited to your account immediately upon confirmation from the payment provider, though processing times may vary depending on the method used.

You must only deposit funds from payment accounts that are registered in your own name. axiebet does not accept deposits from third-party accounts. Any deposit identified as originating from a third-party source may be reversed and the associated account suspended pending investigation.

axiebet does not charge fees on deposits; however, your payment provider may apply their own transaction fees. axiebet is not responsible for any fees charged by third-party payment providers.

Withdrawal requests may be submitted at any time through your axiebet account dashboard. All withdrawals are subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal is processed.
• Withdrawals will be paid to the same payment method used for your most recent deposit, where technically possible.
• Minimum withdrawal amounts apply and are displayed at the point of request.
• axiebet reserves the right to request additional documentation before processing any withdrawal, including proof of identity and proof of source of funds.
• Withdrawals of bonus funds are subject to the applicable wagering requirements set out in Section 8 of these Terms.

axiebet aims to process withdrawal requests within three (3) to five (5) business days of approval. Processing times may be longer during periods of high demand or where additional verification is required. axiebet is not liable for delays caused by third-party payment providers.

axiebet reserves the right to withhold or delay any withdrawal where it has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms. In such cases, axiebet may report the matter to the relevant Philippine authorities.

axiebet may offer bonuses, free spins, cashback, reload offers, and other promotional incentives to players from time to time. All bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms.

• Bonuses are credited to your account in accordance with the terms of the specific promotion and may be subject to wagering requirements before withdrawal is permitted.
• Wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts applicable to each bonus are set out in the individual promotion terms.
• axiebet reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless the promotion terms expressly state otherwise.
• axiebet reserves the right to withhold bonus winnings where it determines that a bonus has been claimed in bad faith, through abuse of promotional terms, or in conjunction with prohibited conduct as described in Section 10.

All wagers placed on axiebet are subject to the specific game rules applicable to each product. By placing a wager, you confirm that you have read and understood the relevant game rules. The following general betting rules apply across all axiebet products:

• A wager is final and binding once confirmed by the axiebet system. axiebet does not accept requests to cancel or amend confirmed wagers except where expressly permitted by the applicable game rules.
• axiebet reserves the right to void any wager placed in error, including wagers placed at incorrect odds due to a technical error or human error on the part of axiebet.
• In the event of a dispute regarding the outcome of a game or wager, the axiebet system records shall be the definitive reference. axiebet's decision on all disputes is final, subject to the complaints procedure set out below.
• Minimum and maximum wager limits apply to all games and are displayed within the game interface.
• axiebet uses certified random number generators (RNG) for all non-live games. Live dealer games are conducted by professional dealers under real-time oversight.

If you believe a wager has been settled incorrectly, you must raise a dispute with axiebet's support team within seventy-two (72) hours of the relevant game result being published. Disputes raised after this period may not be considered.

The following conduct is strictly prohibited on the axiebet platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to the relevant Philippine authorities:

• Registering more than one account or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to place wagers or interact with the platform.
• Exploiting software bugs, glitches, or errors in the platform to gain an unfair advantage.
• Engaging in collusion with other players to manipulate game outcomes.
• Engaging in any form of money laundering, including depositing funds derived from illegal activity.
• Attempting to circumvent a self-exclusion by opening a new account or using another person's account.
• Engaging in chargebacks or payment reversals in bad faith after wagers have been settled.
• Harassing, threatening, or abusing axiebet staff or other players through any communication channel.
• Accessing the platform from a jurisdiction where online gaming is prohibited by applicable law.

axiebet is committed to promoting responsible gaming and providing a safe environment for all players. We recognise that for some individuals, gambling can become problematic, and we take our duty of care seriously.

The following responsible gaming tools are available to all registered axiebet players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Loss Limits: Set limits on the amount you are permitted to lose within a defined period.
• Session Time Reminders: Receive notifications when you have been playing for a specified duration.
• Self-Exclusion: Voluntarily exclude yourself from the axiebet platform for a defined period (minimum 6 months) or indefinitely. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.

Players who have self-excluded must not attempt to circumvent the exclusion by registering a new account, using another person's account, or accessing the platform through any other means. Any such attempt constitutes a serious breach of these Terms.

axiebet reserves the right to impose responsible gaming restrictions on any account where it identifies patterns of play that suggest problem gambling behaviour, including without the player's request, in accordance with its duty of care obligations.

All content on the axiebet platform, including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout of the platform, is the intellectual property of axiebet or its licensors and is protected by applicable Philippine and international intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the axiebet platform for personal, non-commercial gaming purposes only.
• You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the axiebet platform without prior written consent from axiebet.
• You must not use any axiebet trademarks, logos, or brand elements in any manner that could cause confusion or imply endorsement by axiebet.
• Any feedback, suggestions, or ideas you submit to axiebet may be used by axiebet without restriction or compensation to you.

To the fullest extent permitted by applicable Philippine law, axiebet's total liability to you in connection with your use of the platform shall not exceed the total amount of funds held in your axiebet account at the time the relevant claim arises.

axiebet shall not be liable for any of the following, whether arising in contract, tort, or otherwise:

• Loss of profits, revenue, data, or business opportunity.
• Indirect, incidental, special, consequential, or punitive damages of any kind.
• Losses arising from your reliance on information published on the platform.
• Interruptions to platform availability caused by maintenance, technical failures, or circumstances beyond axiebet's reasonable control, including force majeure events.
• Losses arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Losses arising from your use of the platform in a jurisdiction where online gaming is prohibited.

Nothing in these Terms shall limit axiebet's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

axiebet collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on axiebet, you consent to the collection and processing of your personal data as described in the Privacy Policy.

axiebet processes personal data for the following primary purposes:

• Account registration and identity verification (KYC).
• Processing deposits, withdrawals, and wager settlements.
• Compliance with applicable Philippine anti-money laundering and gaming regulations.
• Providing customer support and resolving disputes.
• Responsible gaming monitoring and intervention.

axiebet does not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and identity verification providers where required by law or necessary for the operation of the platform. For full details, please review the axiebet Privacy Policy.

axiebet reserves the right to amend these Terms and Conditions at any time. Where amendments are material, axiebet will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the amendments taking effect.

Your continued use of the axiebet platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request closure of your account in accordance with the account closure procedure.

The date of the most recent revision to these Terms is displayed at the top of this page. We recommend that you review these Terms periodically to stay informed of any changes.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

axiebet operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the axiebet platform complies with the laws of their own jurisdiction. axiebet makes no representation that the platform is appropriate or available for use in jurisdictions outside the Philippines.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the axiebet support team. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email. Our support email address is displayed in the footer of this page. Please include your registered account username and a clear description of your query in all correspondence to ensure a prompt response.

axiebet aims to acknowledge all written complaints within 48 hours and to provide a substantive response within 10 business days. Where a complaint requires further investigation, we will keep you informed of progress at regular intervals.